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EVERYTHING YOU NEED TO KNOW

GENERAL INFO | FAQ's | POLICIES
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GENERAL INFO

What makes the X Bar so special? It's semi-remote nature coupled with full amenities, of course. While the X Bar is located far from large cities and some 20 miles from the nearest town, its fully furnished cabins and Round House offer guests an incredible opportunity to reconnect with nature in total comfort. The X Bar Ranch provides its guests with unique lodging options and opportunities for outdoor activity.

FAQ's

What should I bring?
The X Bar Ranch is far from most major cities and right at twenty miles from the closest small towns of Eldorado, Sonora or Ozona, Texas. Guests should be sure to bring appropriate clothing and shoes if intending to hike during their stay and all guests should bring their own drinks and food items as meals are not provided. The Round House, Spiny Star, Bird Song and Live Oak Lodge (available 24/7 for guests staying in cabins) each has a full kitchen with oven/stove, microwave, refrigerator and more.
How do I get there?
We're located 8 miles north of Interstate 10 and approximately twenty miles southwest of Eldorado, Texas at 8115 FM 2129.
You can access a Google map link and written driving directions by clicking on our Contact Us page.
DO NOT try using your GPS, it will NOT work. Only use the Google map link and written driving directions provided on our Contact Us page.   

How do I make a reservation? What about checking in?
All guests must make advanced reservations. You can make reservations now by clicking on our Accommodations page or Check Availability button.
Within 24 hours of your intended visit, phone reservations are required. Day, camping and guests staying in cabins should check in at the Live Oak Lodge.
If staying at the Round House, driving directions to the house are included in your confirmation notice, and you should check-in at the house.
If we are unable to greet you in person, arrangements will be made to ensure informational material regarding your check-in is awaiting you.
Like with overnight guests, advance reservations are required for day use and campers.
All guests must complete a release of liability form upon arrival.
Are pets allowed?
Pets are only allowed in the Spiny Star and Bird Song cabins.
When reserving online, add pets the same as if additional guests since fees apply. 
I'd like to host a group event at the X Bar Ranch.
Our Rent-the-Ranch option is perfect for group events ranging from small groups of 8 - 10 on up to 50. Family reunions, church or other retreats, small weddings, anniversary parties, we've hosted them all.
Please click on our Accommodations page for more information on renting the ranch or email us requesting a customized quote for your group's specific needs.
Do you allow mountain bikes? ATVs? Horses? Firearms?
Hiking trails at the X Bar Ranch are walking trails only.
Mountain biking, ATVs and horses are not allowed.
Unless you have been authorized to hunt on the ranch, shooting, whether sport, target practice or other, is strictly prohibited for the safety of ranch personnel and other guests. 
 
Will my car be ok on the ranch roads? 
Ranch roads at the Live Oak Lodge and Cabins are small and big car, as well as motorcycle friendly. Typically driving conditions make roads leading to the Round House navigable by any size vehicle although super low clearance vehicles (sports cars for example) would be the exception.
Pleasure driving on the ranch is not allowed between October and February and for several weeks in the spring due to hunting season.
 
Do you have wi-fi? TV? Is there phone service? 
Yes, the X Bar Ranch Nature Retreat offers free wi-fi access at all guest facilities on the ranch- no password required. While we make every effort to provide quality and dependable wi-fi service, we are 20 miles from the nearest town in any direction which inherently leads to vulnerabilities with our system. We make no guarantees about wi-fi service at any given time during your stay.
Dish TV is available in the Live Oak Lodge, the Birdsong, Spiny Star and the Round House.
Reliable cell phone service can be expected but varies by individual location and carrier.

X BAR RANCH NATURE RETREAT POLICIES

X Bar Ranch Nature Retreat is an exclusive ranch property where every guest reservation is both important and special. Thank you for choosing to stay with us. We have tried to allow for maximum flexibility for you when crafting our policies. Please review them below and do not hesitate to contact us if you need clarification.

Payment:
All reservations require a 100% advance payment made at booking. Please be advised that the retail descriptor on your credit/debit card statement may show X Bar Ranch Nature Retreat or Generation Seven Mgt.

Standard Deposit/Cancellation Policy:
Applies to all reservations except those related to special events, holidays or group reservations.
Deposit: Value of one night’s stay per rented unit
Cancellations:
  1. A $25 cancellation fee is applied if the cancellation is made in a month subsequent to when the reservation was made.
  2. There is no additional penalty for cancellations made at least 21 days before arrival date.
  3. Cancellations between 20 and 3 days prior to arrival date are subject to a deposit fee equal to one night’s stay. Deposit, minus a $25 processing fee, may be applied as credit for a future stay at X Bar Ranch; credit must be used within one year and can not be re-booked during special events or holidays. Remainder of advance payment will be returned.
  4. For cancellations within 72 hours of arrival date or no-shows, we regret there are no refunds or credits for late arrivals, early departures or cancellations, guest is responsible for full value of entire reservation.

Holiday, Group and Special Event Deposit/Cancellation Policy:
Applies to all reservations made in relation to federally recognized holidays, group bookings and special events, including but not limited to star parties, family reunions, weddings, and retreats.
Payment: All holiday and special event reservations require a 100% pre-payment deposit made at booking. Group bookings have a $500 initial deposit to reserve the Rent-the-Ranch option.
Cancellations:
No credit for future stays will be given for cancellations during special events, and the following cancellation fees apply:
  1. Cancellations between 30 and 7 days prior to arrival date - if reservation is for 2 or 3 nights – deposit taken equals the value of two night’s stay; if reservation is 4 or more nights – deposit taken equals the value of four nights’ stay.
  2. Cancellations within 6 days of arrival date - full value of entire reservation.
  3. While the X Bar Ranch is under no obligation to do so, if canceled unit or spot can be re-filled, the deposit minus a $25 handling fee will be returned for any nights that are re-booked.
  4. Any refund due to guest is subject to $25 handling fee.

Driving Directions:
Access our Contact Us page for a map link & written driving directions. DO NOT try using your GPS it will NOT work. Only use the Google map link and written driving directions provided on our Contact Us page.

Check-in:
Advance reservations are required for all guests. For reservations at the Live Oak Lodge & Cabins, Bunkroom, Birdsong & Spiny Star check in at the Lodge. If we're not there, your room key as well as self check-in information will be out for you on the table. For Round House reservations, just go straight to the house and self check-in info will also be on the table in the house.

Check-out:
11:00 am, or later only if prior arrangements have been made and approved.

Note:
  • All guests must sign a Release of Liability form upon entry to ranch.
    A copy may be obtained by clicking here. It is also on our website under FAQ's and Forms at the bottom of the page.
  • All Cabin rentals include 24-hour access to the Live Oak Lodge.
  • The Round House and Live Oak Lodge and Cabins are within 3 miles of each other and are accessible by most any vehicle.
  • All quarters listed have air conditioning, heating and running hot water. One exception is the Bunkroom which does not have running water.
  • In-room linens are always provided, including towels and sheets on beds in each house/cabin.
  • We do not perform daily housekeeping in the cabins or guest houses.
  • A full kitchen and bar-b-que grill is available at each house/cabin/lodge. Each kitchen includes at least a refrigerator/freezer, stove/oven, coffee maker (K-cup), pots and pans, plates, glasses and utensils. The lodge has an ice machine.
  • Catering options for groups and special events may be arranged through the X Bar Ranch. When extra meals are not available, guests are welcome to bring food to prepare themselves, or area restaurants are available.
  • The self-catered continental style breakfast consists of: K-cup coffee varieties, hot chocolate, tea, juices, hot cereal, pastries, cereal bars. No food or meals are provided to any groups such as, but not limited to, family reunions and weddings or during special events.
  • All facilities are non-smoking. In limited cases, pets are allowed on ranch. Penalty fees of up to $250 per infraction will be applied for smoking indoors, having pets in facilities where they are not allowed and for excessive clean up.

ARRIVAL TIMES
2 PM; See Check-in instructions above

AUTO-COLLECT
At the time of booking, 100% of the reservation balance will be collected. Payment for all retail items and gift certificates will also be collected. Applies to: all reservations.


CHILDREN & PETS
Children are welcome with an accompanying adult. Children age 5 and under stay free. Pets are welcome. Pets are only allowed in our Bird Song or Spiny Star cabins and must be added to the reservation when booking. Pets are not allowed on furniture, including in beds and must always be on a leash when outdoors. They are not allowed in common areas (pool, inside lodge, outside area around lodge including cook shed, on the hiking trail, etc.) If these rules are violated, we will charge up to $250 depending on clean up required or infraction that was made.

CREDIT CARD SECURITY
Your credit card information is stored and processed securely.

RELEASE OF LIABILITY FORM